NOCN Level 2 Diploma in Retail Skills

7.1 Retailing and Wholesaling

NOCN Level 2 Diploma in Retail Skills

Qualification Code

600/7147/3

Review date

31/07/2025

Min age

16

Level

L2

Credits

37

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Qualification Information

Learners must achieve a minimum of 37 credits. 8 credits must be taken from Mandatory Group A. A minimum of 14 credits must be taken from Mandatory Group B. The remaining 15 credits can be achieved from any combination of units in Mandatory Group B, Optional Group C and Optional Group D. A maximum of 5 credits can be taken from Optional Group C and a maximum of 15 credits can be taken from Optional Group D. A minimum of 22 credits must be achieved at Level 2.

Individual Units

Individual Units
Advise customers on the fixing and care of tiles L2 6 Credits View
Assemble products for display in a retail environment L2 2 Credits View
Assemble visual merchandising displays L2 4 Credits View
Audit stock levels and stock inventories in a retail environment L3 6 Credits View
Carry out promotional campaigns in a retail environment L2 4 Credits View
Cash up in a retail environment L2 2 Credits View
Check stock levels and sort out problems with stock levels in a retail environment L2 2 Credits View
Check the accuracy of records of hours worked by staff in a retail environment L2 4 Credits View
Choose merchandise to feature in visual merchandising displays L3 6 Credits View
Contribute to improving a retail organisation’s visual merchandising policy L3 8 Credits View
Contribute to monitoring and maintaining ease of shopping in a retail sales area L1 2 Credits View
Contribute to the continuous improvement of retail operations within own area of responsibility L3 10 Credits View
Deal with customer queries and complaints in a retail environment L2 4 Credits View
Deliver goods from a retail environment to the customer’s delivery address L2 3 Credits View
Demonstrate make-up and skincare products to customers at a beauty counter in a retail environment L2 4 Credits View
Demonstrate products to customers in a retail environment L2 3 Credits View
Deputise for the leader of a retail team L3 11 Credits View
Design visual merchandising display layouts L3 10 Credits View
Dismantle and store props and graphics from visual merchandising displays L2 3 Credits View
Display stock to promote sales to customers in a retail environment L2 5 Credits View
Dress visual merchandising displays to attract customers L2 7 Credits View
Evaluate the effectiveness of visual merchandising displays L3 9 Credits View
Finish bake-off food products in a retail environment L2 3 Credits View
Finish meat products by hand in a retail environment L2 9 Credits View
Follow guidelines for planning and preparing visual merchandising displays L2 5 Credits View
Follow point-of-sale procedures for age-restricted products in a retail environment L2 2 Credits View
Give customers a positive impression of yourself and your organisation. L2 5 Credits View
Glaze, coat or decorate bake-off products for sale in a retail environment L2 3 Credits View
Hand-divide, mould and shape fermented dough L2 4 Credits View
Hand-process fish in a retail environment L2 6 Credits View
Help customers to apply for a retail store’s credit card and associated insurance products L2 4 Credits View
Help customers to choose alcoholic beverages in a retail environment L3 10 Credits View
Help customers to choose delicatessen products in a retail environment L2 3 Credits View
Help customers to choose products in a retail environment L2 6 Credits View
Help customers to choose specialist products in a retail environment L3 8 Credits View
Identify and report the presence of pests, diseases and disorders L2 3 Credits View
Keep stock on sale at required levels in a retail environment L2 3 Credits View
Load orders for despatch from a retail store to customers L1 3 Credits View
Maintain food safety while working with food in a retail environment L1 5 Credits View
Maintain food safety while working with food in a retail environment L2 6 Credits View
Maintain Moisture Levels for Crops or Plants L2 2 Credits View
Maintain the availability of goods on display in a retail environment to promote sales L3 6 Credits View
Make props and decorate fixtures and panels for visual merchandising displays L2 10 Credits View
Manage budgets for visual merchandising projects L3 10 Credits View
Manage staff to receive goods in a retail environment L3 5 Credits View
Manage the payment transaction process in a retail environment L3 9 Credits View
Manage the prevention of wastage and loss in a retail environment L3 11 Credits View
Manage the use of signage and graphics in visual merchandising displays L3 7 Credits View
Merchandise plants and other relevant products L2 6 Credits View
Monitor and help improve food safety in a retail environment L3 11 Credits View
Monitor and maintain health and safety in a retail environment L3 13 Credits View
Monitor and support secure payment point use during trading hours L3 3 Credits View
Operate a customer record card system on a beauty counter in a retail environment L2 2 Credits View
Order and position signage and graphics for visual merchandising displays L2 3 Credits View
Organise and monitor the storage of stock in a retail environment L3 6 Credits View
Organise own work to meet a dough production schedule in a retail environment L2 10 Credits View
Pick products in a retail environment to fulfil customer orders L2 4 Credits View
Place goods and materials into storage in a retail environment L2 4 Credits View
Portion delicatessen products to meet customer requirements in a retail environment L2 2 Credits View
Prepare newspapers and magazines for return to merchandisers L2 2 Credits View
Process applications for credit agreements offered in a retail environment L2 5 Credits View
Process customer orders for goods in a retail environment L2 3 Credits View
Process greengrocery products for sale in a retail environment L2 7 Credits View
Process payments for purchases in a retail environment L2 4 Credits View
Process returned goods in a retail environment L2 3 Credits View
Produce staffing schedules to help a retail team to achieve its targets L3 5 Credits View
Promote a retail store’s credit card to customers in a retail environment L2 3 Credits View
Promote food or drink products by offering samples to customers L2 2 Credits View
Promote Loyalty Schemes to Customers in a Retail Environment L2 3 Credits View
Protect own and others’ health and safety when working in a retail environment L2 5 Credits View
Provide a bra fitting service in a retail environment L2 10 Credits View
Provide a counter and takeaway service L1 3 Credits View
Provide national lottery products to customers L2 4 Credits View
Provide Nutrients to Crops or Plants L2 2 Credits View
Provide service to customers in a dressing room in a retail environment L2 3 Credits View
Receive goods and materials into storage in a retail environment L2 4 Credits View
Reduce security risks in a retail environment L2 5 Credits View
Remove unwanted plant growth to maintain development L2 5 Credits View
Select, weigh and measure bakery ingredients L2 3 Credits View
Sort donated goods for resale or recycling in a retail environment L1 3 Credits View
Source required goods and services in a retail environment L3 10 Credits View
Work effectively in a retail team L2 8 Credits View

Available Centres

Bryson FutureSkills View
South West College View

Advanced Education • Awarding Qualifications

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